Frequently Asked Questions
How do I book?
Visit our Book Now page to book our courses and activities. Click here for further information on booking.
What happens if I cancel?
Please click here to view our cancellation policy.
how do i contact you?
Please email email@example.com or visit our Book Now page to complete our enquiry form.
How do I see availability?
Please tell us your availability and enquire for the dates you wish to book - we can then advise whether we will be able to staff an activity or run a guided day.
what are the prices?
All prices are detailed under each event - courses are priced per person and guided days are priced per day.
where do we meet?
We will meet you on location - we will set a destination and a time to meet for the day of your booking. This will be detailed in any itineraries we send during the booking stage. For more information please click here.
what kit do i need to bring?
We provide kit lists for all activities and courses offered. Click here for detailed kit lists. Relevant information is provided in any itineraries we send during the booking stage. Technical equipment can be provided for your course or activity session.
what is provided?
We will outline all kit that is provided. You session or guided day will come with an experienced instructor and we will provide all technical equipment for courses and activities. Kit Lists are displayed here
what are the fitness requirements?
All of our fitness requirements are outlined here.
how do i disclose medical information?
We will ask you to disclose this information on a participation statement during the booking process and we will outline the importance of carrying any personal medication.
what if the weather is bad?
We are no stranger to adverse weather in the Lake District - on the rare occasions the weather is bad enough to affect your activity we will do all we can to accommodate you another time, offer an alternative activity or offer a full refund. Read here for more information on how to best prepare for weather in the mountains.
where will we be walking?
Please click here to access our recommended walks. This page is full of ideas of where to walk and are all days we offer as part of guided walking services.
where will we be climbing?
Please click here for recommended climbs and venues. This page will outline venues we will likely use and routes you may climb with us on courses or guided days.
Please click here to access our COVID-19 policy.
We look forward to hearing from you and working towards your mountaineering ambitions and helping to achieve your goals.
Calls in the day may be missed as we are out in the hills and on session.
We will respond when possible, please leave a voicemail or text message where possible.