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Booking & Cancellation

 

HOW TO BOOK

  • Please use the book now button to complete your booking for course spaces; all dates and course places are listed on our BookWhen system.

  • If you are looking to undertake a private guided experience, then please complete a contact form to make an enquiry for this, this will allow you to check our availability to book a day with LDM

  • For courses that have dates displayed, please contact us if the dates listed aren't convenient for you

  • Please use the contact form, or email us directly at info@lakedistrictmountaineering.co.uk for further information

PAYMENT

  • You can book online via our Bookwhen system, the system will ask for payment in full and is verified by Stripe for secure payments

  • We will issue an invoice/payment link for private guided days or bespoke events; this will be paid via a secure link supplied by our business bank

  • Full payment is required for any booking made up to 30 days before the course/activity date 

  • A minimum deposit may apply otherwise for events that are taking place more than 30 days from the booking date (50% deposit may apply) 

VOUCHERS

  • If you have purchased vouchers with us, then please contact us to use them. We are happy to discuss large group discount if mentioned when booking. 

COURSE FEES

  • Course places must be reserved online or via email and a minimum deposit will apply.

  • The balance of the course fee is payable before the course commences.

  • In the event that the course fee is not paid in full Lake District Mountaineering reserve the right to refuse you to participate on the course or event.

CANCELLATION BY CLIENT

  • All cancellations must be made in writing by email

  • Once notified of the cancellation by email Lake District Mountaineering will attempt to sell your place(s)

  • In the event that Lake District Mountaineering is able to re-sell the course place prior to the commencement date of the course, the client will receive a full refund less 20% of the course cost to cover administration fees.

  • Refunds will only be made after the commencement date of the course.

  • Should Lake District Mountaineering be unable to re-sell the course place(s) prior to the course commencement date the client will be charged the following cancellation fees:

    • Your deposit if the cancellation is made over 6 weeks before the start date of the course unless we can resell the place (see point 2.3).

    • The full course fee if the cancellation is made less than 6 weeks before the course start date unless we can resell the place (see point 2.3).

  • To cover this eventuality we recommend an insurance policy that includes cancellation or curtailment of your trip or holiday.

CANCELLATION BY LAKE DISTRICT MOUNTAINEERING

  • Although we will attempt to ensure that courses run as scheduled, in the event that Lake District Mountaineering need to cancel a course due to unforeseen circumstances we will notify the client as soon as possible.

  • Lake District Mountaineering will notify clients no less than five full days prior to a course start date if a course needs to be cancelled.

  • Lake District Mountaineering takes no responsibility for any other financial losses incurred i.e travel costs etc

  • In the event of cancellation by Lake District Mountaineering clients will be offered the following options:

    • Another course on different dates.

    • Full refund of the course fee paid.

  • To cover this eventuality we recommend an insurance policy that includes cancellation or curtailment of your trip or holiday.

WINTER COURSE CONDITIONS

  • If winter in the Lake District does not prevail, the course will still run should it be safe to do so. 

  • Lake District Mountaineering offer a mountain skills course for further mountaineering skills as a replacement to the winter syllabus. 

  • On these courses we will look at the following: 

    • Route planning and winter weather 

    • Intermediate navigation techniques 

    • Grade 1 scrambling 

    • Steep ground ropework 

    • We will still hold discussion and advise on the following aspects: 

    • Winter boots 

    • Crampons: suitability & fitting 

    • Ice axe technique & types of axes 

    • Avalanche education: reading charts/forecasts 

  • Lake District Mountaineering do not accept any liability over expenses lost due to cancellation on your part (the client) 
     

CONTACT

We look forward to hearing from you and working towards your mountaineering ambitions and helping to achieve your goals. 

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Phone or WhatsApp:

07458353048

If calls are missed we will respond when possible, please leave a voicemail or text message where possible.

Thank you

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